Pest Control in NYC
Find the activity. Understand the cause. Break the cycle.
Pest control for restaurants, apartments and managed buildings in all five NYC boroughs. Start with reported rodent or roach activity, accessible entry points and the conditions that help pests return.
Restaurant and property pest control across all five boroughs
Restaurant roach control
Roach activity behind kitchen equipment calls for a review of accessible harborages, food storage, moisture and cleaning routines. Share where activity appears and when the kitchen can be accessed so treatment and monitoring can be planned around operations.
Rodent control for NYC buildings
For rats and mice, discuss sightings, droppings, waste areas and suspected entry routes. The written plan distinguishes treatment and monitoring from building repairs, exclusion work and additional visits.
What to prepare
Send the address, property type, activity locations and any earlier service reports. Restaurant owners can also share relevant inspection findings to help focus the conversation.
Explore support for restaurants, landlords and property managers, or homeowners and buyers. Discuss your NYC property →
3 mistakes that can
invite mice indoors.
A useful checklist for winter—and every season.
Overlooking tiny gaps
Mice can squeeze through openings about ¼ inch wide. Check around pipes, beneath sinks and at doors.
What to doIdentify and seal entry points with suitable rodent-resistant materials.
Leaving an overnight food supply
Crumbs, open ingredients and accessible pet food give rodents something to eat.
What to doClean up spills promptly and store food in sturdy containers with tight-fitting lids.
Leaving garbage accessible
Uncovered kitchen waste provides another food source.
What to doUse bins with tight-fitting lids and keep waste areas clean.
A sighting is only
part of the story.
Look inside the places pests use—and see why effective control starts with understanding the activity.
Three short films · Tap play to watch · AI-generated illustrations, not footage from a customer propertyOut of sight.
Still active.
Wall cavities can conceal nesting material and travel routes. Rats may shred insulation and gnaw wiring or wood.
It may not eat
where it finds food.
Roof rats commonly carry food away to eat elsewhere; Norway rats often feed where they forage. Behavior varies by species and setting.
A new trap
is a new object.
Rats learn familiar routes and can avoid new objects. This caution—called neophobia—can delay trap acceptance.
04 / HIDDEN GAPSSmall gaps.
A different investigation.
Roach concerns need their own inspection and response. Tell us where activity appears, when it happens and what has already been tried.
The animation is illustrative.
The reasons to investigate are real.
These scenes simplify behavior for explanation. They do not show an actual infestation, predict every rat’s actions or demonstrate a guaranteed treatment result.
Read the rat-behavior guidance from UC IPM ↗Read CDC guidance on trap acceptance ↗One approach doesn’t fit every setting.
Restaurants & food businesses
Kitchen access, storage, waste areas and service timing around your operation.
Landlords & property managers
Apartment access, shared areas, recurring complaints and coordinated follow-up.
Homes & apartments
Reported activity, accessible entry points and clear preparation for the agreed service.
A treatment should follow the evidence.
A mouse in storage, roaches behind equipment and repeated complaints across apartments are different problems. The inspection connects the signs of activity with food, water, shelter and access. The plan then identifies what treatment can address and which repairs or housekeeping changes need your attention.
How the work unfolds.
- 01
Inspect the setting
Review sightings, accessible activity areas and likely entry points. Identify the pest and the setting before selecting an approach.
- 02
Define the response
Agree on targeted treatment, monitoring locations and any included exclusion work. Provide preparation and re-entry instructions for the selected treatment.
- 03
Review what changes
Document the service and recommendations. Use follow-up observations to assess activity and identify unresolved conditions.
Structural pest concerns
Mice and rats. Cockroaches and ants. Fleas, ticks and other stinging or biting insects within or associated with structures.
The pest, premises and application method determine the appropriate scope. See the category guidance before booking.
View the detailed scope
- Inspect the agreed accessible areas for pest activity and contributing conditions.
- Confirm the pest, premises and appropriate structural-pest scope before selecting treatment.
- Plan targeted treatment and monitoring for the agreed concern.
- Use thermal imaging only as a supporting investigative tool where appropriate.
- Identify sanitation, access and exclusion recommendations; define any included sealing work separately.
- Record the service performed, applicable instructions and follow-up recommendations.
A record of the work. A plan for follow-up.
A service record describing the work performed within the agreed scope, with relevant findings, preparation or re-entry instructions and recommendations for monitoring, repairs or follow-up. Ongoing service frequency and any included exclusion work are confirmed in the agreement.
Know what is included.
Treatment, monitoring and exclusion depend on the identified pest, setting and agreed scope. The stated structural-and-rodent scope does not include every pest category or application method. Commercial pesticide work requires the applicable NYSDEC business registration and certified personnel. A training certificate or technician credential does not establish company authorization. No treatment outcome or inspection grade is guaranteed.
Structural pest-control scope and category guidance
Match the service to the setting.
New York’s structural-and-rodent category addresses pests within or associated with structures and has specific exclusions. We confirm the location, pest and proposed application before agreeing to work.
Read NYSDEC’s certification categories ↗Business registration and practitioner certification
NYSDEC requires a pesticide business registration to offer, advertise or make pesticide applications for hire. A Category 7A business must employ a certified applicator in that category. Technician certification alone does not meet that business requirement, and a consultant or contractor cannot substitute for the required employee.
Read NYSDEC’s business registration requirements ↗Worth knowing before you book.
What happens during the first pest-control visit?
We start with what you have noticed and inspect the agreed, accessible areas. The findings help identify the pest, likely activity areas and conditions that need attention. We explain the proposed treatment, monitoring and follow-up; any treatment carried out depends on the agreed scope and preparation.
Can you help with mice, rats and cockroaches?
These are among the concerns we discuss for homes, restaurants and managed properties. Tell us about every type of activity you have noticed. Each pest may need a different approach, so we confirm which pests, areas and services are included before work begins.
Can service be planned around my business hours?
Share your opening hours, busy periods and access arrangements when you contact us. We will discuss available appointment times and any preparation or access restrictions before confirming the visit. After-hours availability is confirmed individually.
How should I prepare, and will I need to leave?
Preparation and any time away depend on the treatment selected and the areas involved. We provide the applicable instructions before service, including when treated areas can be used again. Tell us about children, pets and food-preparation areas when arranging the visit.
Are entry-point sealing and repairs included?
Treatment, sealing and building repairs are not automatically the same service. We identify observed entry points and recommendations, and specify any included sealing work in the written scope. Other repairs or work in inaccessible areas may need a separate contractor.
Will I need follow-up visits or ongoing service?
The plan depends on the pest, the level of activity and the conditions at the property. Follow-up visits help review activity and adjust the response; recurring service can provide continued monitoring. We explain the proposed schedule and what is included, without promising that one visit will resolve every problem.
Let’s discuss
pest control.
Share the property address and what prompted your enquiry. We’ll discuss the scope and next step.